Privacy policy.

Privacy Policy

Effective Date: Dec, 29th, 2024

At AscendOps, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and Israel’s privacy laws.

1. Information We Collect

We may collect the following personal information when you interact with our website or services:

  • Personal Identification Information: Name, email address, phone number, and other contact details.

  • Billing Information: Payment details such as credit card or bank account information, processed through third-party payment providers (e.g., Stripe).

  • Technical Data: IP address, browser type, device type, and usage data, collected through cookies or other tracking technologies.

  • Communication Data: Any data you provide when you communicate with us, including through email, forms, or support requests.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide, manage, and improve our consulting services related to HubSpot CRM and RevOps.

  • To process payments securely via third-party payment processors.

  • To send communications, including transactional messages, updates, newsletters, and promotional offers (if you opt in).

  • To understand how users interact with our website and improve user experience.

3. Sharing Your Data

We may share your data with trusted third-party providers, including:

  • CRM Platforms (e.g., HubSpot) for managing customer relationships and business operations.

  • Payment Processors (e.g., Stripe) for processing transactions securely.

  • Analytics Services to analyze website performance, user behavior, and improve our services. These third-party providers are required to handle your data in compliance with applicable privacy laws and are bound by data protection agreements. We do not sell or rent your personal information to any third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us improve website functionality, analyze user behavior, and personalize your experience. You can control cookie settings through your browser, but disabling certain cookies may limit functionality on the site.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction. However, no data transmission over the internet is completely secure, and while we take reasonable precautions, we cannot guarantee 100% security.

7. Your Rights

Under applicable privacy laws, you have the right to:

  • Access, correct, update, or delete your personal data.

  • Object to or restrict the processing of your personal data.

  • Withdraw consent at any time, where consent is the legal basis for processing. To exercise any of these rights, please contact us at support[at]myascendops.com. We will respond to your request within a reasonable timeframe.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

support[at]myascendops.com